Privacy Policy

This Privacy Policy (“Policy”) describes how Aitken Laboratories Limited (“we,” “us,” or “our”) collects, uses, discloses, and protects the personal information you provide when accessing or using our website. We are committed to safeguarding your privacy and ensuring that your personal information is protected in accordance with applicable data protection laws and regulations.Please read this Policy carefully to understand how we collect, use, and handle your personal information. By accessing or using our website, you acknowledge that you have read, understood, and agree to the practices described in this Policy.

1. Information we collect

a. Personal information: We may collect personal information that you voluntarily provide to us when you interact with our website, such as your name, email address, phone number, and any other information you choose to provide.

b. Usage information: We may automatically collect certain information about your visit to our website, including your IP address, browser type, referring/exit pages, operating system, date/time stamps, and clickstream data. This information is collected through cookies and similar technologies (please refer to our Cookie Policy for more details).

2. Use of information

We may use the collected information for the following purposes:

a. To provide and improve our services, products, and website functionality.

b. To respond to your inquiries, requests, or feedback.

c. To send you administrative messages, updates, and other communications related to our services.

d. To personalise your experience and deliver content tailored to your interests.

e. To analyse and understand how our website is used, to monitor and improve its performance, and to protect against potential security risks.

f. To comply with applicable laws, regulations, or legal obligations.

3. Sharing of information

We may share your personal information with:

a. Third-party service providers: We may engage trusted third-party service providers to assist us in operating our website, conducting our business, or providing services on our behalf. These providers may have access to your personal information but are obligated to maintain its confidentiality and use it solely for the purposes specified by us.

b. Legal requirements: We may disclose your personal information if required to do so by law or in response to valid legal requests or government investigations.

c. Business transfers: In the event of a merger, acquisition, or transfer of all or a portion of our assets, your personal information may be transferred to the acquiring entity.

4. Data security

We implement reasonable security measures to protect the personal information we collect and store. However, please note that no method of transmission or storage is completely secure. We cannot guarantee the absolute security of your personal information.

5. Your rights and choices

a. Access and correction: You have the right to request access to the personal information we hold about you. You may also request correction or updating of any inaccurate or incomplete information.

b. Marketing communications: If you no longer wish to receive marketing communications from us, you can opt-out by following the instructions provided in the communication or by contacting us directly.

c. Cookies and tracking technologies: You can manage your cookie preferences as described in our Cookie Policy.

6. Links to third-party websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites. We encourage you to review the privacy policies of these third parties before providing any personal information.

7. Changes to this privacy policy

We reserve the right to update or modify this Policy at any time. Any changes we make will be posted on this page with the revised effective date. We encourage you to review this Policy periodically for any updates.

Cookies

This Cookie Policy (“Policy”) outlines the use of cookies and similar tracking technologies on the website operated by Aitken Laboratories Limited (“we,” “us,” or “our”). This Policy provides information about the types of cookies we use, the purposes for which we use them, and how you can manage your cookie preferences.

By accessing or using our website, you consent to the placement of cookies and similar tracking technologies as explained in this Policy. If you do not agree with the use of cookies or tracking technologies, please disable or block them by following the instructions provided in this Policy.

1. What are cookies?

Cookies are small text files that are placed on your device (e.g., computer, tablet, or smartphone) when you visit a website. They are widely used to make websites work more efficiently, improve the browsing experience, and provide information to website owners. Cookies can be classified into different types based on their origin, function, and lifespan.

2. Types of cookies we use

a. Necessary cookies: These cookies are essential for the functioning of our website and cannot be disabled in our systems. They are usually set in response to your actions, such as filling out forms or setting preferences. These cookies do not store any personally identifiable information.

b. Analytics cookies: We use analytics cookies to collect information about how visitors use our website. This data helps us understand website traffic, identify popular pages, and improve our website’s performance. The information collected is aggregated and anonymous.

c. Functional cookies: Functional cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or third-party providers whose services we have added to our website. These cookies may collect anonymous information and are used to remember your preferences or customise your experience.

d. Marketing cookies: Marketing cookies are used to track visitors across websites. They enable us to display personalised advertisements based on your interests and browsing habits. These cookies may be set by us or third-party advertisers.

3. Third-party cookies

Our website may contain cookies from third parties, including social media platforms, advertising networks, and analytics providers. These third-party cookies are subject to their own privacy policies, and we do not have control over their use. We encourage you to review the respective privacy policies of these third parties.

4. Managing cookie preferences

You can control and manage cookies through our consent management platform or your web browser settings. Most browsers allow you to block or delete cookies. However, please note that disabling cookies may impact your experience on our website and limit certain features and functionalities.

5. Changes to this cookie policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this Policy periodically to stay informed about how we use cookies.

6. Contact us

If you have any questions or concerns about our use of cookies or this Privacy Policy, please contact us at:

Aitken Laboratories Limited
Castlehill, Bank Street
Slamannan
Falkirk
Stirlingshire
FK1 3EZ

By continuing to use our website, you signify your consent to the use of cookies as described in this Cookie Policy and signify your consent to the terms of this Privacy Policy.